A 21,000 square foot Victorian home sits right in the middle of a busy hospital campus, yet many people walk right past it, not knowing of its invaluable potential to help families in crisis.

Wendy Chioji shows how the Hubbard House offers a home away from home for families who have traveled hundreds, if not thousands, of miles from home to accompany their loved ones to a trauma center or children’s hospital. See how house mother Peggy Smith makes sure all the families are cared for in their time of need.